Still not online

We're still not online at home yet, which is making it quite difficult to post, especially now that the service at our old apartment is not working for some reason. We have arranged for transfer of service but since the complex is so new, there needs to be some sort of additional wiring from the street to the buildings (which are already pre-wired), and that is taking some time. It is supposed to take between 5-7 business days, after which they are supposed to call us to arrange an appointment to set up service. Of course, this whole process is sort of messed up, since we already got the call and had an appointment set up for yesterday afternoon (a four hour window!), and they came over, only to tell us that the additional wiring had not yet been done. So, as is often the case with customer service when it comes to these sorts of things, the right hand doesn't talk to the left hand, and we are left with no service. We are still renting our old apartment for the next few weeks since our lease wasn't up yet (I had been using it as my "office" for the last few days, since it had phone and internet) but now that's not working either. I hope it works soon, since it's quite inconvenient to not have a home phone (for dictations) or internet service (for checking email, address changes, looking up my schedule for work, updating this website, etc.).
|