Still not online
07/31/08 08:17 Filed in: Family &
Friends
We're still not online at home yet, which is making
it quite difficult to post, especially now that the
service at our old apartment is not working for some
reason. We have arranged for transfer of service but
since the complex is so new, there needs to be some
sort of additional wiring from the street to the
buildings (which are already pre-wired), and that is
taking some time. It is supposed to take between 5-7
business days, after which they are supposed to call
us to arrange an appointment to set up service. Of
course, this whole process is sort of messed up,
since we already got the call and had an appointment
set up for yesterday afternoon (a four hour window!),
and they came over, only to tell us that the
additional wiring had not yet been done. So, as is
often the case with customer service when it comes to
these sorts of things, the right hand doesn't talk to
the left hand, and we are left with no service. We
are still renting our old apartment for the next few
weeks since our lease wasn't up yet (I had been using
it as my "office" for the last few days, since it had
phone and internet) but now that's not working
either. I hope it works soon, since it's quite
inconvenient to not have a home phone (for
dictations) or internet service (for checking email,
address changes, looking up my schedule for work,
updating this website, etc.).
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