Update: eeboo Tot Tower recall
01/04/08 21:51 Filed in: Shopping &
Bargains | Product
Reviews
Before the new year, I posted
about this recall for the eeBoo Tot Tower
nesting block set. I just received an email from
them today (it took just over a week for them to
reply) which directed me back to the eeBoo site, where they have
since set up an electronic form for people to
fill out regarding the replacement (it'll take
them 2-3 days to respond to your submission).
Rather than returning it back to the store where
I bought it (online at babystyle.com), I have the
option of shipping it (prepaid) directly back to
eeBoo for a replacement and a small gift for my
cooperation.
I just filled out the e-form, and will update again once I hear back. I think they will email me a prepaid UPS form to send it back. It's nice that they provide the shipping label, as it is totally a pain (and can be quite costly) to ship toys back when they are recalled. In many cases, it's not even worth it, and you pretty much have to toss the toy in the trash/recycling bin.
One thing kind of irks me about this replacement process. I bought the eeBoo blocks for $19 (full price I believe - the horror!), and the replacement is a matching game that retails at $12. I think that the replacement item should be comparable to (or even valued at more than) the recalled item. Just a courtesy and fairness thing, you know?
I just filled out the e-form, and will update again once I hear back. I think they will email me a prepaid UPS form to send it back. It's nice that they provide the shipping label, as it is totally a pain (and can be quite costly) to ship toys back when they are recalled. In many cases, it's not even worth it, and you pretty much have to toss the toy in the trash/recycling bin.
One thing kind of irks me about this replacement process. I bought the eeBoo blocks for $19 (full price I believe - the horror!), and the replacement is a matching game that retails at $12. I think that the replacement item should be comparable to (or even valued at more than) the recalled item. Just a courtesy and fairness thing, you know?
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